These terms govern access to and use of HiringScout, operated by HiringScout LLC ("HiringScout", "we", "us"). By creating an account or using the service, you agree to them. Please read them carefully.
You may use HiringScout only in compliance with these terms and all applicable laws. You are responsible for the activity on your account and for keeping your credentials secure. The platform may be used only to recruit for real, open positions — not to collect applicant data for any other purpose.
If you are a company using HiringScout to hire, you are responsible for having a lawful basis to process the candidate data you submit or collect through the platform, and for meeting any notice, consent, or audit obligations that apply to automated hiring tools in the jurisdictions where you hire (for example, obligations under the Illinois Artificial Intelligence Video Interview Act, NYC Local Law 144, or the Colorado AI Act). HiringScout processes candidate data to provide screening, calling, interview, scoring, and sourcing features on your behalf, as described in our Privacy Policy.
HiringScout's AI features are designed to assist a hiring decision, not replace it: AI-generated evaluations, transcripts, and scores are intended for human review before a hiring decision is made. Some screening stages may advance or hold automatically based on a scoring threshold you configure, consistent with what is described in our Your Privacy Rights page for candidates — you remain responsible for how your screening is configured and for the hiring decisions your team makes.
HiringScout does not run background checks and is not a consumer reporting agency. If you run a background check on a candidate through your own arrangement with a third-party provider and choose to store the results on the candidate's record in HiringScout, you are solely responsible for complying with the U.S. Fair Credit Reporting Act and applicable state and local law, including obtaining the candidate's authorization and following the required adverse-action process.
HiringScout is billed on a credit basis: you buy credits, and product usage (screening a resume, placing a call, running an interview, sourcing a candidate) spends them, as described on the pricing page. Subscription plans, where purchased, renew automatically until cancelled. You may cancel at any time through your account; a cancellation takes effect at the end of the current billing cycle.
HiringScout is provided "as is." We do not warrant that the service will be uninterrupted or error-free, or that any AI-generated score or evaluation is accurate for every candidate. To the fullest extent permitted by law, HiringScout's aggregate liability arising from these terms is limited to the amount you paid us in the six months before the claim arose.
Questions about these terms? Reach us through your account, or at support@hiringscout.ai.